"The McKinsey-designed insurance strategy was major news through the 2000s. This was thanks to numerous lawsuits by both private attorneys and state officials like Foti, who went to war with Allstate and State Farm on behalf of consumers railroaded by the companies after not just auto collisions and fires, but natural disasters like tornadoes and hurricanes.
Book Review by Public Adjustor Jonathan F. Sadick, SPPA
"One of the questions I’ve been routinely asked over the past quarter century as a public adjuster is some variation of, “Do I believe that insurance companies intentionally shortchange insureds?”
My diplomatic reply has generally been along the lines of, “Not necessarily, although insurance carriers look for ways to minimize claim payments, while the objective of my profession is to find ways to have them maximized.” After reading a review of David Berardinelli’s book, From Good Hands to Boxing Gloves, in BusinessWeek, I probably should revise response.
Book Review: Polarizing the Case is a book for trial lawyers written by Richard Friedman, one of the most successful trial lawyers in the United States. But anyone who has ever been a victim of an insurance company’s tactics designed to deny or underpay a legitimate claim might also find it interesting.
Trial Guides believes these case values do not reflect a true state of the severity of crash injuries, but instead a failure by attorneys to fully understand the claim process and the injuries involved in these collisions. We believe it's time to face claim underpayments head on. So, as the nation's leading publishing company for plaintiff's lawyers, we asked ourselves this question. How can we radically change the way personal injury lawyers handle motor vehicle cases with one CLE?
The American Association for Justice (AAJ) has named the Top 10 Worst Insurance Companies in America. In doing so, it cites Trial Guides' book From Good Hands to Boxing Gloves and articles arising from publicity around that book as the basis for naming Allstate the #1 worst insurer in America.
The 29 page report has a section for each of the ten worst insurers. The section on Allstate notes at footnote 11 "There is no better analysis of [Allstate's] McKinsey documents than the book, 'From Good Hands’ to Boxing Gloves,' by David Berardinelli, Michael Freeman, and Aaron DeShaw. Many of AAJ's citations to articles about Allstate's institutional "Deny, Delay, Defend" policy cite the book as the authoritative source on Allstate's policies and procedures as well as the way they have impacted the rest of the insurance industry. These include the feature articles by BusinessWeek, Money magazine, CNN and others.