Book, CD & DVD Media Products Returns
All products are not returnable, except in cases of destruction during shipping. Please make any claim for damage in transit immediately upon receipt by contacting us. Please be sure to take and retain a photo to document the extent of the damage.
Seminar/Webinar Attendee Cancellation Policy
If you cancel your registration for one of our seminars or webinars 7 or more days prior to the event, you will receive a partial refund. Cancellations 30 or more days before the event will allow a 90% refund, cancellations 7-29 days prior will allow a 50% refund. No refunds are given for cancellations less than 7 days before the event.