"The McKinsey-designed insurance strategy was major news through the 2000s. This was thanks to numerous lawsuits by both private attorneys and state officials like Foti, who went to war with Allstate and State Farm on behalf of consumers railroaded by the companies after not just auto collisions and fires, but natural disasters like tornadoes and hurricanes.
They were given a boost by Santa Fe lawyer David Berardinelli, who sued Allstate in 2000 for bad faith denial of an insurance claim, and temporarily obtained 12,500 pages of PowerPoint slides outlining McKinsey’s strategy. Forbidden from copying the documents, Berardinelli took copious notes and published an exposé titled From Good Hands to Boxing Gloves: The Dark Side of Insurance in 2006."
To learn more about McKinsey & Co.'s impact on the insurance industry, and the underpayment of insurance claims in America, read From Good Hands to Boxing Gloves: How Allstate Changed Casualty Insurance in America.