On March 19, 2008, California Insurance Commissioner Steve Poizner announced he was forcing Allstate Corporation to reduce insurance rates in California by 15.9% "It was very clear that they were charging too much," said Douglas Heller, executive director of the Foundation for Taxpayer & Consumer Rights.
Why are Allstate's rates so high that it requires a forced reduction by California's Insurance Commissioner? Because under Allstate's claims handling process implemented in the early 1990s, Allstate's claims payments have dropped to approximately 50% of the level they were at in 1992. At the same time, Allstate has requested over 700 rate increases throughout the country. The system implemented by Allstate to help cut claims so deeply, was developed by the same consultant used by State Farm, Liberty Mutual, USAA, and others. If you deal with insurance claims, you deal with these issues.
Trial Guides landmark book, From Good Hands to Boxing Gloves, is the only book that provides a full discussion, as well as reproductions, of how this happened, and what you can do about it to protect your clients from improperly low offers. The book gives plaintiff lawyers the edge in personal injury, property, and bad faith claims by disclosing the content of the McKinsey Documents (the plans behind Allstate's claims cutting procedures) and how you can use them in settling or trying your case. From Good Hands to Boxing Gloves has been the most widely publicized legal book of the year, serving as a source for feature stories with CNN, PBS, BusinessWeek, Bloomberg, Money, and many more.
But that's not all. The 2008 update includes expanded content, including an entirely new section by Doctor and epidemiologist Michael Freeman, Ph.D., on defeating the low vehicle damage defense.