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A Paralegal’s Guide to Effective Communication - On Demand

Candess Zona-Mendola
$65.00

Fomat

Description

 

As anyone in the legal field knows: communication matters. Good communication skills mean healthier work environments, happier clients, and higher verdicts. From making deadlines and bolstering credibility to improving office morale, how you share information affects it all.

Paralegals are the communication hub between clients, attorneys, witnesses, and the court system. The most effective paralegals understand how to save time and boost productivity by communicating professionally and efficiently. However, for a skillset so invaluable, few take the time to study the art of information sharing. How do you know when you’re communicating effectively—and how can you start communicating better? 

In a time of remote- and hybrid-workplace models, clear communication is now more important than ever. Join consummate paralegal, author, and presenter, Candess Zona-Mendola for a 60-minute session about this often-overlooked skillset. A veteran member of remote teams, Candess has developed several successful strategies for improving workplace communication. She will show you how to build trust with your employer, circumvent costly misunderstandings, and avoid ethics violations. You will learn:

  • How to tell when your communication is effective (and when it needs work)
  • Tips for speaking clearly and concisely
  • How to engage in active listening—even when you have a lot to say
  • Body language cues that communicate professionalism
  • When (and how) to ask questions in a meeting
  • How to tell when you need a different communication approach
  • The listen and repeat method
  • Intonation and articulation hacks that will help you be taken seriously
  • How to use expressive language without underselling your intelligence
  • Common spelling and grammar mistakes that (almost) everyone makes
  • How to discover your power as a communicator, banish nerves, and promote trust
  • How to set goals while being realistic
  • The importance of the Say/Do Ratio
  • How to help a busy client feel connected
  • When to text, email, phone, or call a meeting based on intended communication

Click here for Access Instructions for On Demand Programs.

Each attendee must register individually as they will need their own login to access the event. 

Author

Details

On Demand Program: 80 Minutes

Original Air Date: 04/06/2023

Overall rating: 4.6363635 / 5 from 11 reviews.

AI Generated Review Summary

Summary topics

Review topics: ["class","insight"].

Review highlights

Reviews

How to effectively communicate with my attorney.

"What were your key takeaways from the program? How to effectively communicate with my attorney."

Ashley G. (5/5)

Class was helpful for beginner

"What were your key takeaways from the program? Class was helpful for beginner paralegals. Seems also to be geared towards remote work, which is helpful. Thanks."

Amanda U. (4/5)

A lot of really great insight

"What were your key takeaways from the program? A lot of really great insight into the mind of an attorney. Candess really knows her stuff. Which topics did you find least valuable and why? To be honest, it was all quite valuable information. Loved the Q&A."

Crystal W. (5/5)

How to address

"What were your key takeaways from the program? How to address through daily check-ins, and implement business plan strategy with an attorney who likes to procrastinate without coming across as a nag. How to build trust so the attorney becomes comfortable delegating."

Iris G. (5/5)

great insight

"What were your key takeaways from the program? great insight on effective communication skills for myself and how to talk with clients and my attorney! Fantastic! Which topics did you find least valuable and why? I got something out of all of the topics"

Anne N. (5/5)

get to know who

"What were your key takeaways from the program? get to know who you work for and be confident in your abilities Which topics did you find least valuable and why? answering very specific questions that may not apply to most people."

Sonal B. (3/5)

Effective communication

"What were your key takeaways from the program? Effective communication is key in order to create, maintain and ensure good workflow and a sucessful work"

Amanda U. (5/5)

Relationship/Communication

"What were your key takeaways from the program? Relationship/Communication is key to success and your productively Which topics did you find least valuable and why? None"

Heather D. (5/5)

Controlling client calls

"What were your key takeaways from the program? Controlling client calls...wow! Can't wait to employ Candess' strategies."

Julie H. (5/5)

Being validated

"What were your key takeaways from the program? Being validated that our concerns and issues are common across the board!"

Chrystal J. (5/5)

Q&A

A Paralegal’s Guide to Effective Communication - On Demand - Trial Guides
LMS

A Paralegal’s Guide to Effective Communication - On Demand

$65.00

 

As anyone in the legal field knows: communication matters. Good communication skills mean healthier work environments, happier clients, and higher verdicts. From making deadlines and bolstering credibility to improving office morale, how you share information affects it all.

Paralegals are the communication hub between clients, attorneys, witnesses, and the court system. The most effective paralegals understand how to save time and boost productivity by communicating professionally and efficiently. However, for a skillset so invaluable, few take the time to study the art of information sharing. How do you know when you’re communicating effectively—and how can you start communicating better? 

In a time of remote- and hybrid-workplace models, clear communication is now more important than ever. Join consummate paralegal, author, and presenter, Candess Zona-Mendola for a 60-minute session about this often-overlooked skillset. A veteran member of remote teams, Candess has developed several successful strategies for improving workplace communication. She will show you how to build trust with your employer, circumvent costly misunderstandings, and avoid ethics violations. You will learn:

Click here for Access Instructions for On Demand Programs.

Each attendee must register individually as they will need their own login to access the event. 

Fomat

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