A Paralegal’s Guide to Effective Communication - On Demand

Candess Zona-Mendola

10 Reviews
Fomat: On Demand Program
Price:
Sale price$65.00

 

As anyone in the legal field knows: communication matters. Good communication skills mean healthier work environments, happier clients, and higher verdicts. From making deadlines and bolstering credibility to improving office morale, how you share information affects it all.

Paralegals are the communication hub between clients, attorneys, witnesses, and the court system. The most effective paralegals understand how to save time and boost productivity by communicating professionally and efficiently. However, for a skillset so invaluable, few take the time to study the art of information sharing. How do you know when you’re communicating effectively—and how can you start communicating better? 

In a time of remote- and hybrid-workplace models, clear communication is now more important than ever. Join consummate paralegal, author, and presenter, Candess Zona-Mendola for a 60-minute session about this often-overlooked skillset. A veteran member of remote teams, Candess has developed several successful strategies for improving workplace communication. She will show you how to build trust with your employer, circumvent costly misunderstandings, and avoid ethics violations. You will learn:

  • How to tell when your communication is effective (and when it needs work)
  • Tips for speaking clearly and concisely
  • How to engage in active listening—even when you have a lot to say
  • Body language cues that communicate professionalism
  • When (and how) to ask questions in a meeting
  • How to tell when you need a different communication approach
  • The listen and repeat method
  • Intonation and articulation hacks that will help you be taken seriously
  • How to use expressive language without underselling your intelligence
  • Common spelling and grammar mistakes that (almost) everyone makes
  • How to discover your power as a communicator, banish nerves, and promote trust
  • How to set goals while being realistic
  • The importance of the Say/Do Ratio
  • How to help a busy client feel connected
  • When to text, email, phone, or call a meeting based on intended communication

Click here for Access Instructions for On Demand Programs.

Each attendee must register individually as they will need their own login to access the event. 

On Demand Program: 80 Minutes
Original Air Date: 04/06/2023
Amanda U.
Verified Buyer
Class was helpful for beginner
What were your key takeaways from the program? Class was helpful for beginner paralegals. Seems also to be geared towards remote work, which is helpful. Thanks.
Published date
05/08/23
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Chrystal J.
Being validated
What were your key takeaways from the program? Being validated that our concerns and issues are common across the board!
Published date
04/17/23
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Marilyn N.
Good tips
What were your key takeaways from the program? Good tips and reference material.
Published date
04/17/23
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Amanda U.
Verified Buyer
Effective communication
What were your key takeaways from the program? Effective communication is key in order to create, maintain and ensure good workflow and a sucessful work
Published date
04/10/23
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Iris G.
Verified Buyer
How to address
What were your key takeaways from the program? How to address through daily check-ins, and implement business plan strategy with an attorney who likes to procrastinate without coming across as a nag. How to build trust so the attorney becomes comfortable
Published date
04/07/23
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